Privacy Policy

1. Introduction

SpeedyUGC ("we," "us," or "our"), operated by Mansoor Shah Said from Quebec, Canada, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using SpeedyUGC, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide when you:

• Create an account: Email address, name, and authentication credentials
• Subscribe to our service: Payment information (processed by Clerk)
• Contact us: Any information you include in your communications

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

• Usage data: Pages visited, videos viewed/downloaded, features used, time spent
• Device information: Browser type, operating system, device type
• Log data: IP address, access times, referring URLs
• Location data: General geographic location based on IP address

2.3 Information from Third Parties

If you sign in using a third-party service (e.g., Google), we may receive information from that service, such as your email address and profile information, as permitted by that service's privacy settings.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your subscription and payments
• Send you technical notices and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience
• Send promotional communications (with your consent)
• Comply with legal obligations

4. Sharing of Information

We may share your information in the following circumstances:

• Service providers: With third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
• Legal requirements: When required by law or to respond to legal process
• Protection of rights: To protect the rights, property, or safety of SpeedyUGC, our users, or others
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you have given us explicit permission

We do not sell your personal information to third parties.

5. Third-Party Services

We use the following third-party services that may collect information:

5.1 Clerk (Authentication & Payments)

We use Clerk for user authentication and payment processing. Clerk collects and processes your account information and payment details. View Clerk's Privacy Policy.

5.2 Convex (Database)

We use Convex for our database infrastructure. Your data is stored securely on Convex servers. View Convex's Privacy Policy.

5.3 Cloudflare (CDN & Storage)

We use Cloudflare for content delivery and media storage. View Cloudflare's Privacy Policy.

5.4 Vercel (Hosting)

Our website is hosted on Vercel. View Vercel's Privacy Policy.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

6.1 Types of Cookies We Use

• Essential cookies: Required for the Service to function (authentication, security)
• Functional cookies: Remember your preferences and settings
• Analytics cookies: Help us understand how you use our Service

6.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. However, disabling certain cookies may affect the functionality of our Service.

7. Data Retention

We retain your personal information for as long as necessary to provide you with our Service and as described in this Privacy Policy. We may also retain and use your information to:

• Comply with our legal obligations
• Resolve disputes
• Enforce our agreements

When you cancel your account, we will delete or anonymize your personal information within 90 days, unless we are required to retain it for legal purposes.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication through Clerk
• Regular security assessments
• Access controls and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. Your Rights (GDPR - EU Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data ("right to be forgotten")
• Right to restrict processing: Request that we limit how we use your data
• Right to data portability: Request a copy of your data in a machine-readable format
• Right to object: Object to our processing of your personal data
• Right to withdraw consent: Withdraw consent at any time where we rely on consent to process your data

To exercise these rights, please contact us at mansoorshahsaid@gmail.com. We will respond to your request within 30 days.

Legal basis for processing: We process your data based on: (a) your consent, (b) performance of a contract with you, (c) our legitimate interests, or (d) compliance with legal obligations.

10. Your Rights (CCPA - California Users)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know: Request information about the categories and specific pieces of personal information we have collected about you
• Right to delete: Request deletion of your personal information
• Right to opt-out: Opt out of the sale of your personal information (note: we do not sell personal information)
• Right to non-discrimination: You will not be discriminated against for exercising your CCPA rights

Categories of Information Collected

In the past 12 months, we have collected the following categories of personal information:

• Identifiers (email address, name, IP address)
• Commercial information (subscription history)
• Internet activity (browsing history, usage data)

To exercise your CCPA rights, please contact us at mansoorshahsaid@gmail.com. We will verify your identity and respond within 45 days.

11. International Data Transfers

SpeedyUGC operates from Canada. Your information may be transferred to and processed in Canada and other countries where our service providers operate. These countries may have different data protection laws than your country of residence.

Canada has been recognized by the European Commission as providing adequate protection for personal data, which facilitates lawful data transfers from the EU/EEA to Canada.

By using our Service, you consent to the transfer of your information to Canada and other countries. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy.

12. Children's Privacy

Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

For material changes, we will provide notice through email or a prominent notice on our Service prior to the change becoming effective.

Your continued use of the Service after any modifications to the Privacy Policy constitutes your acceptance of the modified Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:

Email: mansoorshahsaid@gmail.com

For GDPR-related inquiries, you also have the right to lodge a complaint with your local data protection authority.